Ok365 Privacy Policy – Personal Data Protection for Malaysian Players

Ok365 ("we", "Platform") respects the privacy of every user who registers and uses our services. This Privacy Policy explains how ok365 collects, uses, stores, discloses, and protects your personal data when you use our online casino platform.

This Privacy Policy forms part of the ok365 Terms & Conditions and is binding on all staff, contractors, and service providers working with ok365. This document has been prepared in accordance with the requirements of the Personal Data Protection Act (PDPA) 2010 Malaysia.

By registering an ok365 account or using any of our services, you are deemed to have read, understood, and agreed to this Privacy Policy. If you do not agree, please do not use the ok365 platform.

Ok365 collects various types of personal data depending on how you interact with our platform. The following are the categories of data we collect:

How Data Is Collected

Ok365 collects your personal data through the following means:

• Directly from you – when you register, fill in a form, make a deposit, or contact customer support.
• Automatically – via cookies, server logs, and tracking technologies used when you browse the ok365 platform.
• From approved third parties – identity verification (KYC) providers and payment processors for security and compliance purposes.

Ok365 uses your personal data only for legitimate purposes directly related to the provision of platform services. Below is a summary of how your data is used:

Ok365 does not sell, does not rent, and does not disclose your personal data to third parties for marketing or commercial purposes. However, there are limited situations where ok365 may need to share your data:

4.1 Trusted Service Providers

Ok365 engages certain service providers to support platform operations, including:

• Payment processors – Touch 'n Go, DuitNow, FPX (Maybank2u, CIMB Clicks), GrabPay, Boost, ShopeePay for transaction processing purposes only.
• KYC providers – licensed third parties for identity verification and anti-money laundering purposes.
• Game software providers – Pragmatic Play, PG Soft, and other providers that may receive game session data necessary for game operation.
• Cloud infrastructure providers – for secure data hosting under strict confidentiality agreements.

All these service providers are bound by data protection agreements that prohibit them from using your data for any other purpose.

4.2 Legal Requirements

Ok365 may disclose your data when required by Malaysian law, court order, or a valid request from a law enforcement agency. ok365 will notify you of any such request within the timeframe permitted by law.

Ok365 takes the security of your personal data very seriously. We implement multiple layers of technical and organisational safeguards to protect your data from unauthorised access, loss, or misuse.

5.1 Technical Security Measures

• 256-bit SSL/TLS Encryption for all data transmitted between your device and ok365's servers
• AES-256 encryption for data stored on servers
• Two-Factor Authentication (2FA) available to user accounts
• Enterprise-grade software and hardware firewalls
• Intrusion detection system (IDS/IPS) operating 24/7
• Regular security vulnerability scanning

5.2 Data Retention Period

Ok365 retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required under Malaysian law. In general:

5.3 Response to Data Breaches

In the event of a data breach affecting your personal information, ok365 will notify you via your registered email within 72 hours of detection, in line with industry best practices and applicable legal requirements.

Ok365 uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you visit a website.

You can manage or delete cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the ok365 platform.

As the owner of your personal data, ok365 recognises and respects the following rights granted to you under Malaysia's PDPA and international best practices:

Ok365 is a platform intended exclusively for individuals aged 18 and above. ok365 does not knowingly collect personal data from individuals under the age of 18. We use age verification technology and require identity verification for new accounts.

Should ok365 discover that personal data of a child or minor has been collected without our knowledge, we will immediately delete such data and close the associated account.

The ok365 platform may contain links or references to third-party websites, including game providers or payment services. ok365's Privacy Policy does not apply to those third-party websites.

Ok365 is not responsible for the privacy practices of third-party websites and encourages you to read their respective privacy policies before providing any personal information to them.

Ok365 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. When material changes occur, ok365 will:

• Updating the "Last Updated" date at the top of this document
• Sending notifications to users via their registered email or in-platform notices
• Displaying a prominent notice on the platform's main page for at least 14 days

Your continued use of the ok365 platform after any amendment takes effect will be considered acceptance of the updated Privacy Policy.

If you have any questions or concerns, or wish to exercise your rights regarding the personal data ok365 holds about you, please contact our Data Protection Officer:

Ok365 is committed to resolving any privacy-related disputes fairly and within a reasonable timeframe. If you are not satisfied with our response, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (JPDP).