Please read these ok365 Terms & Conditions carefully before registering or using any of our platform's services. This document sets out the rights and responsibilities between ok365 and every user of our platform.
Welcome to ok365 ("Platform", "we", or "ok365"). Terms and Conditions ("Terms") governs your use of the website, mobile application, software, and all services provided by ok365.
By registering an account, making any deposit, or using any ok365 service, you are legally agreeing to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the ok365 platform.
Ok365 reserves the right to update or amend these Terms at any time. Users will be notified of material changes via their registered email or in-platform notification. Continued use of the platform following such notification constitutes acceptance of the amended terms.
To use the ok365 platform, you must meet all of the following eligibility requirements:
Ok365 uses age verification technology and reserves the right to request identity verification documents (Malaysian MyKad or passport) at any time. Accounts found to have been opened by underage individuals will be terminated immediately and all funds disposed of in accordance with compliance procedures.
Ok365 enforces a policy one account per individual without exception. You are not permitted to register, own, operate, or benefit from more than one ok365 account. Violation of this rule will result in the immediate closure of all associated accounts and freezing of all balances without compensation.
You are responsible for ensuring that all information provided during registration is accurate, complete, and up to date. This includes your full name, date of birth, mobile number, and active email address. False or misleading information may result in account closure and forfeiture of winnings.
You are solely responsible for keeping your ok365 account password confidential. ok365 will never ask for your password via email, chat, or phone. If you suspect your account has been accessed without authorisation, contact ok365 customer support immediately.
Ok365 reserves the right to request identity verification documents at any time, particularly prior to processing withdrawals of RM 2,000 and above. Accepted documents include: a copy of your MyKad or Malaysian Passport, a recent bank statement (no older than 3 months), and proof of address. Failure to provide the required documents within the specified timeframe may result in a temporary account suspension.
Ok365 supports the following payment methods for the Malaysian market:
Ok365 does not accept payments via any foreign payment method. All transactions must be made using a financial account registered under the same name as the ok365 account.
Deposit amount minimum is RM 20 per transaction. The maximum daily deposit limit depends on your VIP tier and chosen payment method. Players may set their own daily, weekly, or monthly deposit limits through account settings.
To make a withdrawal, your account must have completed the basic identity verification process. The minimum withdrawal amount is RM 50. All withdrawals are processed to the same payment method used for your last deposit, except in circumstances approved by ok365. ok365 processes withdrawals within 5–30 minutes for amounts below RM 5,000.
Ok365 reserves the right to request additional verification for withdrawals exceeding RM 10,000 per day. This is a standard security measure to protect your account from unauthorised access.
All bonuses and promotions offered by ok365 are subject to wagering requirements specified separately in each offer. Wagering requirements must be met within the stipulated time frame, which varies depending on the type of promotion.
Ok365 actively monitors bonus activity. The following actions are considered bonus abuse and may result in bonus forfeiture and account closure:
The ok365 VIP Programme has 5 tiers: Bronze, Silver, Gold, Diamond, and Royal. VIP points are calculated based on net settled wager amounts. ok365 reserves the right to modify VIP programme terms with 14 days' notice to affected members. VIP points carry no cash value until redeemed at the rate specified in the VIP programme.
The ok365 welcome bonus is available to new members making their first deposit only. One welcome bonus is permitted per individual, per IP address, per residential address, and per payment method.
All games available on ok365 — including slots, Live Casino, blackjack, poker, baccarat, and roulette — operate under rules set by their respective software providers. ok365 adopts these rules as binding terms of play.
All digital game outcomes are determined by a Random Number Generator (RNG) that has been independently audited by a qualified third party. ok365 cannot and will not influence the outcome of any game in any way. Results generated by the RNG are final.
In the event of a technical disruption during gameplay, ok365 will make a determination based on available server records. If records cannot be recovered, ok365 reserves the right to void the round in question and refund the wager to the player.
Ok365 bears no responsibility for losses arising from interruptions to the player's internet connection, third-party service disruptions, or issues with the player's own device hardware.
Ok365 users are strictly prohibited from doing the following:
Violations of any of the above prohibitions may result in immediate account closure, forfeiture of all balances and winnings, and legal action where applicable.
Ok365 uses 256-bit SSL encryption for all communications between your device and our servers. Your personal and financial information is stored in a secure environment protected by our comprehensive privacy policy.
Ok365 will not sell, transfer, or disclose your personal information to third parties without your consent, except in the following circumstances:
For full details on how ok365 handles your personal data, please refer to Privacy Policy us.
Ok365 is committed to responsible gaming. We believe casino entertainment should remain a form of leisure, not a source of stress or financial hardship. To that end, ok365 provides the following tools and support:
For more information on responsible gaming, please visit the Responsible Gaming us.
Players may request account closure at any time by contacting ok365 customer support. Any remaining balance (after deducting bonuses that have not met the wagering requirement) will be returned to the player via the same payment method used for the last deposit.
Ok365 reserves the right to suspend or close any user account without prior notice if:
The ok365 platform is provided on an "as-is" basis. ok365 makes no warranties, express or implied, regarding the completeness, accuracy, reliability, or availability of the platform at any time.
Ok365 shall not be liable for:
Ok365's liability under any circumstances shall not exceed the amount of your current active deposit in the account at the time of the disputed incident.
Ok365 reserves the right to amend, update, or replace any part of these Terms at any time. Material changes will be communicated to users via in-platform notifications or registered email at least 7 days before taking effect, except in emergency situations requiring immediate action.
These Terms and Conditions are governed by the laws of Malaysia. Any dispute that cannot be resolved through amicable negotiation will be referred to the appropriate courts of jurisdiction in Malaysia.
If you have any questions about these Terms & Conditions, please contact the ok365 customer support team, available 24/7 via live chat on the platform or by email at support@ok365-khelo.com.
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